SHIPPING POLICY

Effective Date: 12th September 2026

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Welcome to Audioparks. This Shipping Policy outlines the shipping procedures and options for the delivery of preowned audio CDs and vinyl records purchased from our online store.

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1. Shipping Destinations

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We ship to the following countries/regions:

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• India

• Srilanka

• United States of America

• UK

• Europe

• Australia​

• Gulf 

• Singapore

• Malaysia

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If your location is not listed, please contact us at audioparks1@gmail.com to inquire about potential shipping options.

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2. Processing Time

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• Orders are processed within four business days after payment is received.

• Orders placed on weekends or holidays will be processed on the next business day.

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3. Shipping Rates

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• Shipping rates are calculated based on the destination and the size/weight of the order.

• The shipping cost will be displayed at checkout before you complete your purchase.

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4. Shipping Methods

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We offer the following shipping methods for Domestic and International order.

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• Speed Post of Indian Postal Service

• Reputed Courier companies such as DTDC. Professional Couriers, etc. on request.

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5. Order Tracking

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• Once your order has shipped, you will receive a confirmation email with tracking information.

• You can track your order using the tracking number provided in the email.

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6. Customs, Duties, and Taxes

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• International orders may be subject to customs duties and taxes, which are the responsibility of the customer.

• We are not responsible for delays caused by customs or other regulatory agencies.

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7. Shipping Insurance

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• We offer optional shipping insurance for an additional fee.

• If you choose to insure your shipment, please contact us at audioparks1@gmail.com for more details.

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8. Lost or Damaged Packages

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• If your package is lost or damaged in transit, please contact us immediately at audioparks1@gmail.com 

• We will work with the shipping carrier to resolve the issue and ensure you receive your order.

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9. Incorrect Shipping Information

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• Please ensure that all shipping information provided is accurate.

• We are not responsible for orders shipped to incorrect addresses provided by the customer.

• If you realize you have entered incorrect shipping information, please contact us immediately at audioparks1@gmail.com.

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10. Returns and Refunds

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• Please refer to our Return Policy   https://www.audioparks.com/refund-and-cancellation   for information on returns and refunds.

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11. Contact Us

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If you have any questions or concerns about our shipping policy, please contact us at:

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AUDIOPARKS, 28 CROSS ROAD, NEW WASHERMENPET, CHENNAI 600 081.